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1. I just moved in to Colliers Hill mid-2015. Do I have a smart meter?

The meter upgrade program is a phased program and is based on the age of the existing meter. This program is just starting so all existing meters are standard meters.

2. I don't see my address on the list. Do I not get a smart meter?

The meter upgrade program is a phased program and is based on the age of the existing meter. Even though you might not be listed on the 2016 list, know you that your meter will be upgraded through the phased process.

Since you are not on the list, You are eligible to enter the meter lottery for a chance to win 1 of 100 additional upgrades to those not on the 2016 list. Information on entering the lottery can be found here: Smart Meter Lottery

3. I was one of the first houses in my subdivision and do not see my address on the list, but I see my neighbors who moved in after me. Why?

Meters are generally replaced on a 10 year cycle. Your meter might have been already replaced since you moved in.

If you are not on the 2016 list, you are eligible to enter the meter lottery for a chance to win 1 of 100 additional upgrades to those not on the 2016 list. More information about the meters and implementation plan can be found here: http://www.erieco.gov/1350/Smart-Meters. Information on entering the lottery can be found here: Smart Meter Lottery

4. Can I see the usage information from the meter itself?

No. The meter information is stored in the meter and transmitted once a day. You can access the usage information by using the EyeOnWater application from your computer or a smart phone. There is not a display on the actual meter with this information. Please do not try to access the meter directly. View instructions on creating an EyeOnWater® account here: EyeOnWater

5. I am having trouble with registering for the lottery. Who do I call?

You can contact Erie Community Center Guest Services at 303-926-2549 and they can help you with registration. If you have registered for any other activity through ActiveNet in the past, you can use that same account to register for the lottery.

6. Will there be a lottery next year?

The lottery process for next year is currently in the planning stages. Look for an announcement by the end of this year!

7. If I wasn't on the lottery list, but would still like one, can I purchase one?

The Smart Meter Implementation Plan does not include an option for residents to purchase a Smart Meter directly from the Town. You can find more information on the Smart Meters page at: Smart Meters