How is my utility bill calculated?

Your monthly utility bill has three components for water, wastewater, and storm drainage services.

Customers are charged for water service through a fixed service charge and a tiered volume charge

  • The fixed service charge covers billing costs and customer costs such as field service crews, meter replacement, and repair. 
  • The tiered volume charge recovers the cost to collect, treat, and distribute water, as well as fire protection. Water is charged on an actual basis and typically fluctuates each month.

Customers are charged for wastewater service through a fixed service charge determined by your average winter usage for December, January, and February. We do this because typically, all water used is used indoors in these months, so it is a reasonable estimation of your wastewater service needs. Wastewater charges are consistent month-to-month after being updated annually.

Customers are charged for stormwater drainage through a fixed monthly charge.

Show All Answers

1. Is there a penalty for late payment?
2. How is my utility bill calculated?
3. How does the Town supply our community with water?
4. How does the cost of Erie’s water compare to our neighbors?
5. How do I read my utility bill?
6. What does my utility bill cover?
7. How are utility rates determined?
8. How does the rate structure encourage water efficiency?
9. How do we ensure that we don’t subsidize new and future neighbors who tie-in to the system?
10. Are there any changes to how wastewater is charged?
11. We want to do more to conserve – can the Town help?
12. Are there any other ways the Town is helping customers have greater visibility on water use?
13. When do you read the water meters?
14. I’m struggling to pay my water bill – are there resources to help?
15. What kind of payments do you accept?
16. When do you send out the bills?
17. When is my bill due?
18. How is the drinking water quality?