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As of January 2018, accounts will only be set up in the landlord’s name.  Existing accounts that are currently in a tenant’s name will be transitioned to the landlord’s information in January 2018.  To view the letter sent to tenants, please click here.  A similar letter was also sent to landlords.  If you have any questions, please contact Utility Billing during regular business hours, Monday-Friday 8 a.m. to 5 p.m. 

New Customers - Water Service

Title companies can request service for new homeowners in Erie by going to

For any questions regarding setting up new service, please contact the Utility Billing Department at 303-926-2700.